Delivery Information

TERMS OF DELIVERY

  1. The goods, ordered from our online store, will be delivered by a Courier Company to the address, specified in your order.

  • www.miniagents.com ships “WORLDWIDE”. 

  • We provide the tracking information to the Customer’s e-mail address.

  1. We need from 1 to 5 business days to complete your order request.

  2. You will be informed by e-mail when the purchased goods are packed, handed over to the Courier and ready to be dispatched.

  3. The Customer pays the delivery costs, specified in the online store.

  4. You will not be charged a delivery fee if the value of your order is above EUR 40.00.

  5. On receipt of the shipment, please check the contents of the package and whether it corresponds to the product/s ordered. In case of visual damage on the packaging due to transportation, please notify the Courier Company and they are obliged to write a Protocol for the noted damage.

  6. www.miniagents.com are obliged to notify you by phone or e-mail if there are unexpected circumstances that might prevent the timely delivery of the purchased goods.